5 F**ked Up Facebook for iPhone Features
November 11th, 2009
Dear Facebook,
Pardon my passion, but it must be said: the Facebook iPhone app is f**ked up! I hoped it wouldn’t come to cursing, but you just won’t listen, and I need your attention.
Facebook is the most downloaded app in the App Store, yet still your company manages to ignore some critical issues with the app.
Words can’t explain my frustration with the Facebook iPhone app these days, so I’ll shut up and let these 5 screenshots do the talking:
Some of these issues occur less frequently than others, but all are common enough to be an annoyance, and an impediment to my work.
Facebook is not just a venue for vain status updates. I use Facebook as a tool for organizing people and a vehicle for marketing my work, and a mobile Facebook offers enormous potential for keeping in touch with customers/users/constituents on the go. But these problems with Facebook for iPhone prevent me from doing my job well, and they need to be fixed if I am going to continue to take your social network seriously.
Why is it that some independent developers — like those who develop iFitness, for example — are able to keep up with customer feedback and make improvements, yet this social networking giant will let even obvious issues go unattended?
These issues are demonstrative of a larger customer service problem at Facebook. I am sure the talented Facebook developers could resolve some of these things in a day, with a simple update. Yet as of right now we don’t even know if Facebook is aware of the issues. Am I going to have to wait a whole year for another major update to the Facebook app before I can use Facebook for iPhone to its full potential?
Facebook, your iPhone app is f**ked up! Now please fix it.
(Quite) Sincerely,
Chris
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